FAQ

Combos are a great way to take things up a notch. When booking a combo, all experiences are usually completed on the same day. But we can sometimes schedule combo experiences across multiple days if you prefer. Keep in mind: When booking a combo, all experiences must be completed by the same person.

We operate in most weather conditions including rain. If we have to stop operating due to the weather, we will do our best to reschedule you. If we are not able to do so, you will be fully refunded. And anyway, swinging or bungying in the snow or rain just means extra bragging rights 👍

Yes! All of our activities are FREE to anyone over the age of 75. Just give our Res Team a call and they will get you booked in. Limited spaces available. Ts & Cs apply.

Yes, the Kawarau Bridge Bungy and the Auckland Harbour Bridge are the only 2 tandem Bungy options. And the Nevis Swing can also be done tandem. The maximum combined weight at the Kawarau is 235kg, the Taupo Bungy and Swing is 180kg, and the Auckland Bungy is 150kg. There cannot be more than a 30kg difference between the weight of the two jumpers for all bungy jumps. Please note that other considerations will be taken into account on the day such as height difference and the weather, so we cannot guarantee until the day of your jump that you will be able to do it tandem. However, we will work with you to ensure that you are taken care of.

No. You have up to 30 days to complete all combo activities.

Unfortunately, we do not include the Gondola ticket in the price of the Ledge Bungy or the Ledge Swing.

We strongly suggest to all customers that they book at least 48hrs in advance for all activities to ensure that they secure a time and date that best suits them.

Yes and no... you can drive to the Kawarau Bridge Bungy, located on SH6 in the Gibbston Valley, just 25 minutes from Queesntown, to the Auckland Bridge Climb and Bungy Base in the Westhaven Reserve, just 10 minutes from downtown Auckland, and to Taupō Bungy and Swing located at 202 Spa Road. The Ledge Bungy Site is only accessible via the Gondola or the Skyline access walking track. The Nevis site is strictly 4WD private access road only, so you must ride on our buses.

Absolutely! All of our sites have the capacity to host spectators too, depending on which site it is, there can be costs associated with spectating. See individual site pages for details.

Although we cannot always guarantee a water touch due to reasons outside our control, we can offer this option at the Kawarau Bridge Bungy, Taupō Bungy and the Auckland Bridge Bungy.

A bungy jump utilises our custom made Bungy Cords - after freefalling the cord stretches out to allow you to bounce a few times in an adrenalin fuelled but safe manner. Whilst our swing attaches to you via wire cables and the swing rope. Swingers never bounce, after a short freefall the wire or rope catches you and the sensation is the same as a rollercoaster- and you will swing in a massive arc. Which one is the biggest? At a whopping 134 metres, the Nevis Bungy is the highest bungy jump in Australasia.

The weight restrictions vary by product; here are a list of the minimum and maximum weights. There are no height restrictions on bungy jumping or swinging, but all customers must fit the harness correctly.
Kawarau Bridge Bungy - 35kg min/235kg max
Kawarau Zipride - 30kg min/150kg max
Nevis Bungy - 45kg min/127 kg max
Nevis Swing - 35kg min/220 kg max
Nevis Catapult - 45kg min/127 kg max
Ledge Bungy - 35kg min/127 kg max
Ledge Swing - 35kg min/107 kg max
Taupō Bungy - 35kg min/150kg max
Taupō Swing - 30kg min/150kg max
Auckland Bridge Bungy - 35kg min/150 kg max
Auckland Bridge Climb - 35kg min/150kg max
Auckland SkyWalk - 30kg min/127 kg max
Auckland SkyJump - 30kg min/122 kg max

All bungy jumpers and swingers must be at least 10 years old AND 35kgs EXCEPT for the Nevis Bungy, where you must be at least 13 years old AND 45kgs.

Yes - if you're a repeat customer of AJ Hackett Bungy New Zealand or AJ Hackett International, you are eligible for 20% off future activities. Give our Res Team a call or jump on live chat if you'd like to book. Note: Combos are excluded from this offer (as they're already discounted).

Cancel just 4 hours before your activity if you're impacted by Covid-19 and get a full refund.

Your photos and videos are all part of the adventure package for all of our experiences. After you complete your experience, we’ll hook you up with a link to our online media portal, giving you unlimited downloads and access for 60 days. So, grab your epic shots, download them to your device, and get them straight up on the ‘gram for all to see!

Your epic adventure memories are waiting! You've got 60 days to download your thrilling photos and videos. If it's been over 60 days since your heart-pounding experience, don't worry—just reach out to our team at [email protected], let us know which daring activity you conquered and when, and we’ll help bring those moments back to life!

If you hit a snag when opening the link, no worries! Just shoot a message to [email protected], and our awesome crew will jump in to help you out.

We strive to take awesome photos and videos of all our customers. However, sometimes the elements have other plans! Bad weather, technical hiccups, or power outages may get in the way, and while we do our best, we can’t always guarantee a shot of every moment.